Shipping Policy

We ship to the contiguous United States only. We are not able to ship to P.O. or A.P.O Boxes.

All orders received generally ship within 48 hours.

Standard shipping is free for all orders over $75.  Standard delivery time for free shipping is 2 to 8 business days from receipt of order, via FedEx. West Coast deliveries please allow 6 to 8 business days. (Saturday, Sunday, and national holidays are not considered business days for delivery purposes).

Expedited shipping is available via FedEx Express Saver (3 day) and FedEx 2 Day, for an additional charge. Expedited orders should arrive within 2 or 3 business days after you receive notification that your order has shipped. Orders placed after 12 pm (EST) Friday, or on Saturday will be shipped on the following Monday. Orders ship out daily, Monday thru Friday.

Shipping is charged on the order amount before any promotions are applied.

A delivery signature for orders exceeding $500 in merchandise value is required.

You will receive the following emails regarding your order:

  • Order Confirmation – this email confirms the receipt of your order and includes your order number.
  • Shipping Confirmation – this email confirms that your order has shipped and includes the tracking number(s) of your shipment. You may use this number to track your shipment through FedEx.
  • Important Information about your Order – you will be sent this email if there was a problem with your order or if your order will be delayed.

 

Questions?  Please call us at 1-888-737-5740 or email us anytime at customerservice@decoratd.com.